Free (developer)
One developer building on their own machine
€0a month
Upgrade when your app goes live
No card needed- 1 person
- 3 projects
- Localhost only
- 14-day history
- AI access included
Feedback and UAT for custom business apps
Leave a note where you found it
Let your client's staff or your own operators report a problem on the page. Tuix keeps the element, screenshot, errors and release together. When you ship the fix, the reporter checks the result.
Made in Europe: every service that stores or processes customer data is run by a European company, in the EU.
14 days free, no card. Then from €29 a month. Prices for businesses, excluding VAT.
Read the film as text
53 seconds with music and interface sounds, no speech. Captions are part of the picture; they are quoted here.
- 0:00, the usual way. Messages pile up from Monday to Wednesday. Maya, the client: “The button doesn’t work.” Kasia, the designer: “Which button?” Maya: “The one on the visit page. Here’s a photo.” Tomek, the developer: “It works for me. Which browser are you on?” Caption: “Everyone sees something different.”
- 0:09, tuix. The right spot on the page lights up and the clock goes back to Monday, 09:12. Caption: “Leave a note where you found it.”
- 0:15, leaving a note. On the Birch Studio visit page, Maya points at the Book a visit button and writes “Book a visit does nothing when I click it.” A screenshot with the button outlined, the page, her browser and screen, and one console error go with it. Captions: “Point at it.” “Say what you noticed.” “A screenshot and the details go with it.”
- 0:26, the same view. The note arrives in the team’s inbox in tuix with the same screenshot, the button and the error “TypeError: calendar is undefined”. Caption: “They see exactly what you saw.”
- 0:34, the answer. At 09:31 Tomek replies: “Found it. Fixed on staging, could you check?” On Maya’s page the pin turns gold, then ready to check. Caption: “The answer comes back to the same spot.”
- 0:39, settled. At 09:47 Maya checks the button and presses Works; the note settles on both sides. Caption: “Minutes, not days.”
- 0:45, end card. “Everyone sees the same thing. Feedback pinned to the element.” Start free trial, tuix.app. For web apps, WordPress and Shopify.
Cottonbee's staff tested their new production system with tuix.
- 100 reports in the first 24 days
- 74 from one production operator
- 83 fixes sent back to the person who reported them
Try the workflow
One note, from your side to theirs and back
Use the tuix. button in the corner, or let it play.
- Click tuix.
- Point at something
- Say what you noticed
- Check what's attached
- Send
- The team sees it
- A reply comes back
- Confirm it works
1
Step 1 of 8
Click tuix. in the corner
Until clicked, tuix is a 2 KB script that does nothing.
The team's inbox
InboxStudio team · birchstudio.example1 open
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2#2 · UX issueExampleOpen
The Sunday hours are easy to miss. Could they be bold?
A page to practice on
Birch StudioWorkJournalVisit
Open studio, 4 to 6 October
Come and see the new glazes, meet the makers and take a cup home.
- Friday10:00 to 18:00
- Saturday10:00 to 16:00
- Sunday12:00 to 16:00
New
Answered
Ready to check
Settled
Who it's for
Between the people who use the app and the people who build it
Software houses and in-house teams
No more calls to find out which screen
Your client's staff or your own operators point at the problem and write one sentence. Your developers get what they need to fix it, without a call, an Excel list or a chase on Slack.
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Reproducible from the first message
Element, page, browser, release, console errors and failed requests. Never bodies or form values.
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Client staff never take a seat
Their identity comes from your app. No account, no training.
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Fixed, then confirmed
Mark it fixed. The person who reported it checks it on the same spot.
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Data stays in the EU
Every subprocessor is a European company. Give your client's IT the DPA and subprocessors.
app.js
tuix('init', { project: 'pk_live_…', release: '2026.09.17-4f2a' }); tuix('identify', { id: user.id, name: user.name, email: user.email, hash: user.tuixHash // HMAC-SHA256, signed on your server });
Add it with a script tag (with SRI) or from npm.
On the Team plan, or Agency for bigger teams. How software houses and in-house teams use it
Solo developers
Your client points at it, you fix it
Clients leave notes on the site you are building, without an account or a seat.
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Clients join free
People who leave notes never take a seat or need a password.
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One project per client
Solo covers ten active client sites. Archive the finished ones.
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Everything attached
The element, a screenshot, the browser and console errors.
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Your AI can read it
Your coding agent reads the full report.
On the Solo plan, €29 a month. See plans
Anna uses her existing site identity.
WordPress agencies
Say it on the page, not in an email
Editors point at a photo or heading on the live site. The answer comes back beside it.
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Your WordPress login
Signed on your server. No new passwords.
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Visitors never see it
Only signed-in roles you choose. Cached pages never contain it.
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No cropped screenshots
The note arrives with what you saw and where.
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Installs like any plugin
Upload the zip, add your keys, press Check connection.
Settings → Tuix
- Tuix address
- https://tuix.app
- Public project key
- pk_live_…
- Signing key
- Set in wp-config.php
- Who sees it
- Administrators, Editors
Check connection: Connected
Solo, Team or Agency, as your client list grows. WordPress installation and access
Visitors see the post without the button or pins.
Pricing
Start free, then pick a plan
Every paid web plan starts with 14 days free, no card. When the trial ends, the widget pauses until you choose a plan, and your workspace remains accessible. Retention policies still apply. People who leave notes never need a seat.
Solo
Solo developers building for clients
€29a month
or €290 a year, two months free
14-day free trial- 1 team member
- 10 active client projects
- Screenshots and logs kept up to 180 days
Recommended
Team
Software houses and small agencies
€79a month
or €790 a year, two months free
14-day free trial- 8 team members, more at €6 a month each
- 30 active projects
- Screenshots and logs kept up to 1 year
- Slack updates
Agency
Web and WordPress agencies with many client sites
€119a month
or €1,190 a year, two months free
14-day free trial- 20 team members, more at €6 a month each
- Unlimited active projects
- Screenshots and logs kept up to 2 years
- Slack updates
Every paid web plan has the widget, screenshots and diagnostics, threads, client reviewers, fix and verify, and AI access. People who leave notes are always free. Slack updates are on Team and Agency.
Rolling out an app to a client or your own staff soon? Ask about the design-partner programme.
One trial per email address, +aliases included. For businesses: checkout asks for your company name and, in the EU, your VAT number.
Prices for businesses, excluding VAT. Public prices are shown in EUR. Checkout shows your billing currency and total before you pay.
Compare all pricing and plan restrictions
Privacy
What leaves the page
Everything is shown before sending, and the screenshot can be removed.
Goes with the note
- Your comment, type and severity
- A screenshot with the element outlined
- The page and the element
- Browser, viewport, language, time zone
- Console errors and failed requests, when capture is enabled
Never read
- Request or response bodies and headers
- Form values, cookies and local storage
- Anything marked
data-tuix-mask
Screenshots are private. Retention depends on your plan and project settings.
In numbers
≈2 KB
before a click
0
listeners until clicked
Closed
Shadow DOM
6
element locators
2
languages
180 days
default retention
Questions
Before you ask
Do our client's customers see tuix?
No. The button shows only for people your app identifies to tuix: your team, your client's staff or your own operators.
Do people leaving notes need an account?
No separate Tuix signup is needed to report. Your app supplies their identity; WordPress reporters must sign in with a selected role that can edit posts. Reporting is not anonymous, and client reviewers do not take paid team seats.
Will it slow my site down?
The small loader defers the reporting runtime until interaction. Test the capture workflow on your own pages and devices.
What happens to a note after a redesign?
Each pin stores six ways to find its element. If the element is gone, the pin says so.
Can we keep something out of screenshots?
Yes. Add data-tuix-mask
to blank an element, or remove the screenshot before sending.
Can our client's IT review it?
Yes. Send them the data processing agreement, the subprocessors and what leaves the page. Every service that stores or processes customer data is run by a European company, in the EU. You can run tuix on the acceptance environment only, for signed-in staff.
Does it connect to Linear?
Yes. A project admin can copy a report into Linear, with its screenshot and diagnostics. The fix check stays in tuix; there is no two-way sync.
What does it cost?
For businesses: Solo €29, Team €79, Agency €119 a month, excluding VAT, after 14 days free. Free (developer) costs nothing, for local development. See pricing.
Free trial
Start your free trial
Rolling out an app to a client or your own staff? Start on your acceptance environment today, or book 20 minutes and we install it together.
Start free trial
Book a 20-minute setup call
14 days on the Team plan, no card. Pick another plan when you sign up.
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