Working the inbox
Triage reports, take one, move it through its statuses and answer the reporter where they left the note.
You’ll need
- A project with a few reports
Transcript
1. Read the overview
2. Filter and pick a report
3. Take it and start work
- The report opens with the screenshot and the element the reporter pointed at.
- Under Decision, take it with Assign to me.
- Set the status to In progress. Changes save as you choose.
- Reporters can mark their reports Done or Closed. The fixer moves them through In progress and In review.
- Admins can set any status.